Q8 is one of the major oil companies and focuses on the refining and sale of fuels, lubricants and derived petroleum products. One of the lubricant factories is located in Antwerp. This is a recently renovated and therefore state-of-the-art blending plant. The lubricants produced are delivered in both bulk and small packaging and distributed all over the world.


The task
Maintaining the high operational reliability of the new installations is a top priority for this Antwerp plant. To achieve this, the question was asked how a suitable maintenance organisation could be set up for this purpose and how various activities within this organisation could be tackled.

The approach
Mainnovation started this assignment by analysing the strengths and weaknesses of the existing situation at Q8. This made it clear that first of all a change in the organizational structure was desired. Together with Q8, a new organizational structure was set up with clear roles and responsibilities appropriate to the challenges that the maintenance organization faces. The Mainnovation VDMXL process map was used to draw up the roles and responsibilities. Following the completion of the organization, the first step was taken to further shape activities in the field of Reliability Engineering and Spare Parts Management. A number of best practices were introduced to structurally improve the maintenance programme and determine the required spare parts. All this has been done from an guiding role, so that its own employees are able to take up these matters independently and realise further improvements.

Mainnovation’s added value
Mainnovation’s experience has helped Q8 develop a clear long-term vision for the development of the maintenance organization. This has initiated a sustainable change process. Mainnovation was also asked to remain involved as a sparring partner in order to be able to take targeted further steps.

By developing a clear long-term vision for the development of the maintenance organisation, a sustainable change process was initiated

 

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